Shipping & Returns

Shipping

• We offer local shipping only within [your country or specific regions, e.g., “the UAE”].
• Orders are processed within [X business days, e.g., 1-3] after payment confirmation.
• Shipping typically takes [X business days, e.g., 2-5], depending on your location.
• A flat-rate shipping fee of [X amount in your currency, e.g., AED 20] applies to all orders.
• Free local shipping is available for orders above [X amount in your currency, e.g., AED 200].

Order Tracking

• Once your order is shipped, you’ll receive a tracking number to monitor your delivery status.

Returns

• Eligibility: Items can be returned within [X days, e.g., 14 days] of receiving your order. To qualify:
  • Items must be unused, in their original packaging, and with tags attached.
  • Proof of purchase is required.
• Non-Returnable Items:
  • Intimate products, cosmetics, or custom-made items.
  • Items purchased on sale or as part of a promotion.

Return Process

1. Contact us at [your email/phone number] to initiate a return.
2. We will arrange a pickup for the returned item within [X business days].
3. Once the item is inspected and approved, a refund or store credit will be issued.

Refunds

• Refunds are processed within [X business days, e.g., 5-7] after the return is approved.
• Refunds will be issued to the original payment method.

Exchanges

• Exchanges are subject to stock availability. Please contact us to check before returning your item.

For any questions or concerns, feel free to contact us at [your contact information].